How this was checked

AI literacy duties

Verified · last checked Settled, with the evidence a claim at this level needs.

Under the EU AI Act, providers and deployers of AI systems must take measures to support the AI literacy of their staff and of other people dealing with the operation and use of those systems on their behalf, taking account of those people's technical knowledge, experience, education and training, of the context the systems are used in, and of the people the systems are used on. The obligation does not require them to guarantee any specific level of AI literacy in any individual.

At a glance

The statement laid out, in its own words. The statement above and its sources are what count.

Who must act

  • Providers of AI systems
  • Deployers of AI systems

For whom the measures are taken

  • Their staff
  • Other people dealing with the operation and use of the systems on their behalf

Taking account of

  • Those people's technical knowledge, experience, education and training
  • The context the systems are used in
  • The people the systems are used on

What it does not require

  • Guaranteeing any specific level of AI literacy in any individual

Where the book relies on it

Kind of evidence
documentarySettled by a first-hand source, quoted below with the day it was read.

The evidence

Providers and deployers of AI systems shall take measures to support the development of AI literacy of their staff and other persons dealing with the operation and use of AI systems on their behalf, taking into account their technical knowledge, experience, education and training and the context the AI systems are to be used in, and considering the persons or groups of persons on whom the AI systems are to be used. This obligation does not require providers or deployers to guarantee any specific level of AI literacy of any individual.

Regulation (EU) 2024/1689, Article 4(1), in the consolidated text CELEX 02024R1689 as consolidated on 27 July 2026 (English). Read from sources/eu-ai-act/02024R1689-20260727-consolidated-EN.html, downloaded from EUR-Lex on 2026-10-08. The article carries the M1 marker: it was replaced in full by Article 1, point (5), of Regulation (EU) 2026/1744, which entered into force on 27 July 2026, the third day after its publication in OJ L 1744 of 24 July 2026, read from sources/eu-ai-act/32026R1744-oj-EN.html, downloaded on 2026-10-08. The article sits in Chapter I, which applies from 2 February 2025, so the duty has run since that date while this wording has applied only since 27 July 2026., read

Open the official source

Article 4 was amended to: Ensure AI literacy remains an obligation for providers and deployers of AI systems, but no specific - or 'sufficient' - level is mandated (Article 4(1)). [...] Do they need specific certificates? There is no need for a certificate. Organisations can keep an internal record of trainings and/or other guiding initiatives. [...] 'Persons dealing with the operation and use of AI systems on behalf of providers/deployers' means that these are not employees, but persons broadly under the organisational remit. It could be, for example, a contractor, a service provider, a client. [...] National market surveillance authorities could impose penalties and other enforcement measures to sanction infringements of Article 4. [...] This might, however, be more likely if there is proof of an incident due to lack of appropriate training and guidance.

European Commission, AI Literacy - Questions and Answers, last updated 27 July 2026. Downloaded on 2026-10-12 as the printable version of https://digital-strategy.ec.europa.eu/en/faqs/ai-literacy-questions-answers. Not binding. Its opening sentence still carries the 2024 wording of Article 4; the answers quoted here are the ones written for the 2026 text., read

Open the official source

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